WHAT IT MEANS TO SELL
One of the big differences we observe in the comparison between professional sellers and average sales concept clarity on their role as a seller.
While an average salesperson understands that place your product or service on the market ("your" need), the practitioner assumes the role of assistant buyer and is especially interested in helping customers to meet their needs, solve problems make a business (the need for "customer"). Seller
average: focuses on selling its product. Seller
training: focus on customer needs.
As the vendor to focus its role in "selling" a product failures, NO, will be a blow to their goals, their interests, self-esteem.
Conversely, if you focus on "helping" advise, assist clients, their goal will be met, regardless of the final decision it takes. SELL = HELP
other hand, who else better support specific operations. The completion of operations requires not only better able to help make decisions, but also a great ability to gain the trust of customers.
The customer goes to a dealer with a problem or need, expected to fix or satisfy your fingertips. If you only get advice, retire to your problem "unresolved."
All this does not mean that we should not help the customer make a decision (closing sale). It is simply that when shows that the seller is more interested in helping the client to sell their product, growing empathy for both negotiators. So is born and is strengthened mutual trust and, with it, the proper disposal of the client to be assisted and make the decision.
"If you make sales, you can earn a living. But if you invest time and customer service, you can earn fortunes! "Jim Rohn
May God bless you.
Compiled by:
exivida@hotmail.com
Visit:
www.sistemamultinivel.blogspot.com
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